tag:blogger.com,1999:blog-6214008852340471685.post2831959071918108825..comments2023-10-22T08:47:47.207-07:00Comments on Kim's Kitchen Sink: Comcast UpdateKimhttp://www.blogger.com/profile/12548150437127473109noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-6214008852340471685.post-43806373982628161312010-05-16T23:50:18.860-07:002010-05-16T23:50:18.860-07:00Yeah, I've usually started with the cancellati...Yeah, I've usually started with the cancellations dept (see previous posts linked to "Comcast Saga" in the post above). Sometimes with luck, sometimes without. It's just a shame that they can't just keep the rates low. So silly.Kimhttps://www.blogger.com/profile/12548150437127473109noreply@blogger.comtag:blogger.com,1999:blog-6214008852340471685.post-9403215512543570152010-05-16T21:15:39.467-07:002010-05-16T21:15:39.467-07:00We have had similar problems with Comcast, but Tim...We have had similar problems with Comcast, but Time Warner SoCal was way worse. Basically, these companies have a monopoly on their territory, and they do what ever they want. They try to periodically raise your rates, no matter what they told you before, and only give in if they think you will actually cancel cable. Sometimes it is helpful to start negotiations at the cancellation department, because they are the only authorized to make deals.<br /><br />We gave up cable too, and between Hulu and Netflix, we haven't missed a thing. We have an HDMI cable from the laptop to the TV like Julie suggested, and it is wonderful. Everything that is not available on Hulu is available on Netflix "play instantly," so we have access to more entertainment than we can shake a stick at. And I can shake a stick at a lot of entertainment.Gabe Crosshttps://www.blogger.com/profile/10098627333936861268noreply@blogger.comtag:blogger.com,1999:blog-6214008852340471685.post-71714627386453312522010-05-06T14:06:27.089-07:002010-05-06T14:06:27.089-07:00Jacqui - I know, right? What's the point in s...Jacqui - I know, right? What's the point in switching if it's just going to be the same situation? At least with Comcast, I can say I've been a loyal customer for years, and try to get better treatment that way.<br /><br />And Julie - There's a part of me that really wants to give up cable, like, the part of me that's all "Oh I don't NEED it. I'm better than that" or something. But yeah...I want it. I know I do.Kimhttps://www.blogger.com/profile/12548150437127473109noreply@blogger.comtag:blogger.com,1999:blog-6214008852340471685.post-37467393322019746312010-05-06T11:46:20.504-07:002010-05-06T11:46:20.504-07:00OK, this update makes me incredibly annoyed. What...OK, this update makes me incredibly annoyed. What is the point of customer service reps at all if they are "misinformed" and they cannot be held to the information they give you? You asked him repeatedly, and he said in no uncertain terms that your price-lowering was permanent. GRRRR!! <br /><br />It's because of frustrations like these (and poor connections etc, similar to what you mentioned in your post) that I have stopped using cable. Right now I am living on the DVDs of Glee and Battlestar Gallactica, watching the final season of Lost at anyone's house that will have me, and of course mourning my loss of HGTV, TLC, Discovery, and movie channels (mostly... there was other crap I watched but it's almost certainly for the best that I can't watch it anymore! ;)). I am looking into getting an HDMI cable/whatever other technology is needed (I'm a Luddite at heart) so I can connect to my laptop and get Hulu, et al. I tried using an indoor cheapie antenna at the suggestion of friends to get basic channels but it wouldn't pick anything up sufficiently (grr). I may need an amplifier?<br /><br />Um. Yeah. I feel your pain so very much. But I do get a lot more done and oddly, feel less "stressed" about the shows in my queue now that I am sans cable and DVR. But it's not really a road I would recommend taking... sigh. We'll see how long I can keep this up!Juliehttps://www.blogger.com/profile/11243092807068845870noreply@blogger.comtag:blogger.com,1999:blog-6214008852340471685.post-26641576846386464962010-05-06T11:45:21.245-07:002010-05-06T11:45:21.245-07:00kim, i hate comcast too. i totally feel your pain ...kim, i hate comcast too. i totally feel your pain -- i find myself calling them every month with billing concerns. i've considered switching, but i i don't think it's worth the time or effort, since all cable companies are the same. argh!Jacquihttps://www.blogger.com/profile/16342077127310264989noreply@blogger.com